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Products 〉 HeadEnd 〉 Remote Management System

Remote Management System

  • Firmware Management System
  • Remote Management System
  • Channel Data Transmission System
Menu
  • Firmware Management System
  • Remote Management System
  • Channel Data Transmission System

A remote management system for android TV

Check the status of the remote device and resolve the problem quickly and easily through the collected data and logs.
With the various data collected, you can come up with ways to improve service quality and see patterns of different users
to provide customized services.

Real-time STB screen sharing and remote control make it faster and more convenient to guide.
By providing an intuitive and simple management UI, it improves VOC response speed and increases work efficiency.

Characteristics

Remote Control & Command

  • Device settings management and device control commands
  • Deploy F/W and application

Providing External
System Integration API

  • Device and group information integration API
  • OTA integration API and data analytics integration API

Device Monitoring

  • Periodically monitor device status
  • Send alerts when issues occur through metrics, performance indicators, and error logs

Admin Convenience Features

  • Set configuration for key device commands
  • Manage command scheduling
  • Provide results of executed commands

Reporting & Analytics

  • Generating condition reports on device usage
  • Identify anomalies and detect issues proactively
  • Analyzing user behavior patterns

Security Policy

  • Enhanced security with access control and authentication
  • Managing user rights and preventing unauthorized access

Advantages

Efficiency and Convenience

  • Remotely change settings on devices, troubleshoot updates
  • Save time and money, improve operational efficiency

Automation and Forecast Analysis

  • Use data models to detect proactive issues
  • Optimized proactive failure prevention with
    predictive analytics

User-Friendly Interface

  • Designed for user convenience
  • Natural language interface makes it easy for users to query

Leverage Data and Elicit Insights

  • Analyzing device data to analyze user activity patterns
  • Use the analyzed data to improve performance, track usage, and more.
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